TeleMedicine (Telephone and Televideo Consultations

Telemedicine (Telephone and Televideo) Consultations

Your time is valuable. Telemedicine saves time.

Please note: At this time, in compliance with the Ontario’s Chief Medical Officer of Health’s order that non-essential services provided by professionals governed by the Regulated Health Professions Act should cease or be reduced to minimal levels, we are only able to offer appointments to patients requiring urgent care.

Please feel free to contact our office if you would like us to assess whether we are able to have an appointment with you at this time.

Although an appointment at our office rarely involves more than five minutes waiting time, we recognize the inconvenience of travel time.  Perhaps telemedicine is a solution.

In many cases, it is possible to gather the information required at follow-up appointments, and communicate treatment recommendations over the telephone or via televideo, allowing you have appointments from your office or home, at times that are most convenient for you.

For televideo consultations, we use, a secure, Personal Information and Electronic Documents Act (PIPEDA) compliant platform.

Arranging a telemedicine consultation is as simple as contacting our office to arrange a time that is convenient for you, and letting us know how best to contact you.

If you prefer a telephone consultation, be prepared at the contact number you have indicated.

If you prefer a televideo consultation, you can check-in to your consultation by following the simple steps outlined here, or in this video. Your doctor’s web address is (e.g., Du La’s web address is

Nutritional supplements, botanical (herbal) medicines and other prescriptions can be filled using our Online dispensary, or can be mailed to you directly from our office.

By taking advantage of our telemedicine and online services, you can stay on track in the pursuit of your health goals simply and conveniently.